Accessibility Statement

Last updated: July 2026

Frequently Asked Questions

What accessibility standard do you aim for? +
Web Content Accessibility Guidelines 2.1, Level AA — the international standard published by the W3C Web Accessibility Initiative. It defines success criteria across four principles: perceivable, operable, understandable, and robust. Level AA is the target for most public-sector and large-organisation websites.
Do you support screen readers? +
Yes. We have tested the website with NVDA and VoiceOver. Pages are structured with ARIA landmarks, headings, and labels. If you encounter an element that does not announce correctly, please tell us — we treat it as a defect.
Can I navigate this website without a mouse? +
Yes. Every interactive element — links, buttons, form fields, accordions, dropdowns — is operable with the Tab, Enter, Space, and arrow keys. A visible focus indicator is always present. Skip-to-content links appear at the top of each page.
What if I find an accessibility issue? +
Please email meercare@live.com with the subject line 'Accessibility'. Describe the issue, the page URL, and the assistive technology you are using. We will acknowledge within 2 business days and work with you to resolve it.
Are your PDFs accessible? +
Most PDFs in our public resource library are tagged with reading order, headings, and alt text. Some legacy PDFs may not be fully accessible. If you encounter an inaccessible PDF, please request an alternative format and we will provide one within 7 business days.

Hit an accessibility barrier?

Email the team